PATIENT RIGHTS AND RESPONSIBILITIES
The Health Regulation Authority is committed to ensuring the highest standards of healthcare delivery while maintaining a balanced partnership between healthcare providers and patients
Your Rights as a Patient
Right to Access Healthcare
Every individual has the fundamental right to access appropriate healthcare services regardless of their race, religion, gender, age, or socioeconomic status
Right to Privacy & Confidentiality
Your personal and medical information must be kept strictly confidential. Only authorised personnel directly involved in your care will have access to your information
Right to be Informed and Participation in Decisions
You have the right to receive clear information about your health condition, treatment options, and participate actively in decisions regarding your healthcare
Right to Access Medical Records
You have the right to request and review your medical records and obtain copies following proper procedures and applicable regulations
Right to Make Suggestions or Submit Grievances
You have the right to voice concerns, make suggestions, or file complaints without fear of discrimination or retaliation. Your feedback helps to improve services
Right to be Treated with Respect and Dignity
You have the right to be treated with respect, consideration, and dignity at all times by all healthcare staff members
Right to Safe and Effective Care
You have the right to receive care that meets professional standards of quality and safety in healthcare delivery
Your Responsibilities as a Patient
Maintain Good Personal Appearance and Hygiene
Maintain appropriate personal cleanliness and follow basic hygiene practices to support your health and prevent the spread of infections
Meeting Financial
Obligations
Fulfil your financial responsibilities promptly and discuss any payment difficulties with healthcare provide
Provision of Pertinent
Information
Provide accurate and complete information about your medical history, current conditions, medications, and any other relevant health information
Following Healthcare Provider's Rules and Regulations
Comply with facility rules and regulations designed to support quality care and a safe environment for all patients
Refusing Treatment and Accepting Consequences
While you have the right to refuse treatment, you must accept responsibility for the consequences of such decisions after being informed of the potential outcomes
Treat Healthcare Providers with Respect
Show respect and consideration for healthcare providers and staff, just as you expect to be treated with respect and dignity
By working together and understanding these rights and responsibilities, we can provide you with the best possible care. Remember, we're here to help you stay healthy and get better