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MISSION AND VISION

Our Mission

The Health Regulation Authority (HRA) is dedicated to safeguarding the health and wellbeing of the Turks and Caicos Islands by ensuring the highest standards of quality, safety, and compliance in healthcare. Its mission is to ensure that all businesses meet specific standards that promote a safe and healthy environment for all consumers and employees. Through the licensing of healthcare facilities and spas, rigorous compliance monitoring, and a structured complaint resolution process, we work to protect patients, guide providers, and promote trust in the healthcare system. Our mission is to ensure a safer, more reliable healthcare environment where everyone can access the care they deserve, knowing it meets world-class standards.

Doctor and nurse talking

Our Vision

To be the leading authority in healthcare regulation in the Turks and Caicos Islands. This means ensuring that every individual has access to safe, trusted, transparent, and exceptional healthcare services. We envision a future where compliance, innovation, and accountability drive continuous improvement, elevating the health and well-being of our communities.

Our Goal

As a regulatory body, the Health Regulation Authority is responsible for protecting healthcare consumers from undue risks, ensuring a safe working environment for healthcare professionals, and promoting quality healthcare for all. To accomplish these fundamental goals, we work to develop and implement strict regulations to govern the licencing and monitoring of all healthcare facilities and spas. Our team of dedicated professionals is committed to promoting high-quality, safe, and effective healthcare services and protecting the interests of all healthcare stakeholders.

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Operating Hours: Monday to Thursday - 8:30am to 4:30pm Friday 8:30am to 4:00pm

2nd Floor, Town Centre Mall, Downtown, Providenciales, Turks and Caicos

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